Job Description

• Supporting large revenue cycle performance improvement projects, including qualitative and quantitative tasks
• Supporting the team in advising our healthcare clients, particularly in-patient access and/or patient financial services
• Conducting data analysis to assist the team in analyzing performance trends
• Providing a best-in-class experience for our clients
• Able to work collaboratively in a team environment in discussing and validating client workflows, knowledge transfer sessions, and addressing issues and challenges

• The ability to communicate both up and downstream to team staff and exercise judgment in determining client interactions
• The ability to manage and prioritize multiple client projects, including monitoring project time budgets and consistently meeting or exceeding agreed-upon deadlines
• The ability to professionally write and communicate deliverables, including but not limited to client meetings, internal meetings, and projects
• The ability to rapidly learn and navigate patient accounting, electronic health records, and revenue cycle software systems and reporting solutions
• High attention to detail as well as strong analytical skills
• Individually motivated for continued learning to keep up with emerging industry trends
• The ability to travel

• Bachelor's degree in Business, Healthcare, or a related field
• 2 years or more of revenue cycle, operational, consulting, or healthcare performance improvement experience
• Proficiency in Microsoft Office Suite

• Master's degree in Business Administration, Healthcare, or a related field
• Experience with Patient Accounting Systems such as Epic, Cerner, CPSI, or Meditech
• Consulting or operational experience in hospital patient access or patient financial services departments

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