Job Description

About the Role

In this role, you will be responsible for the cleaning and maintenance of all store areas in accordance with Kohls procedures, guidelines, and methods. You will ensure a safe and clean environment for customers and associates by performing daily store cleaning, maintenance and in-store repair tasks.

What Youll Do

• Drive sales by providing an inspiring environment and clean sales floor that motivates customers to add to their basket

• Clean all areas of the store (i.e. floors, windows, restrooms, trash receptacles) in accordance with Company procedures, guidelines, methods

• Maintain appropriate levels of Company approved chemicals and supplies needed to ensure a safe and clean environment, ensure that chemical supplies are rotated and stored in proper containers in preparation for their use, and place orders to replenish when supplies are low

• Remain up to date on required training for chemicals, equipment, and maintenance

• Utilize store provided tools to routinely complete basic maintenance and perform general repairs including, without limitation: replacing burned out light bulbs, stained ceiling tiles, soap dispensers, toilet paper holders, and corner guards as needed; repairing shopping carts, fitting room and restroom hardware, and making minor flooring repairs; minor drywall patching and painting

• Effectively use Kohl's tools and technology to plan, communicate and share information with the team

• Report any repairs that will need outside vendor support to a manager at the store, so they can submit a work ticket in eSupport

• Engage customers by greeting them and offering assistance with products and services

?

All associate roles at Kohls are responsible for:

• Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture

• Exercising good judgment and discernment when making decisions; taking appropriate partners as needed

• Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues

• Meeting or exceeding individual goals (e.g., productivity, credit, loyalty)

• Accomplishing multiple tasks within established timeframes

• Following company policies, procedures, standards and guidelines

• Maintaining adherence to company safety policies for the safety of all associates and customers

• Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel

• Other responsibilities as assigned

What Skills You Have

Required

• Must be 18 years of age or older

• Verbal/written communication and interpersonal skills

• Flexible availability, including days, nights, weekends, and holidays

Preferred

• Prior education or experience

• Familiarity with general maintenance tools and tasks

• Retail or service industry experience

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