We are seeking a talented Email Chat Support Specialist to join our dynamic team. In this role, you will play a crucial part in providing exceptional customer service through email and chat interactions. If you have a passion for helping customers and solving problems, this is the perfect opportunity for you! Location: United States (Remote) Pay: $28.00 – $35.00 per hour. Responsibilities Respond to customer inquiries and issues via email and chat in a timely and professional manner Provide accurate information and solutions to customers’ questions and concerns Escalate complex issues to the appropriate team member for resolution Maintain detailed records of customer interactions and transactions Collaborate with team members to improve overall customer satisfaction Requirements Excellent written communication skills Strong problem-solving abilities Ability to multitask and prioritize in a fast-paced environment Previous experience in customer service or support role preferred Familiarity with CRM software is a plus Qualifications High school diploma or equivalent 1+ years of experience in customer service Proficiency in Microsoft Office Suite Ability to work flexible hours, including weekends and holidays Benefits Competitive salary Health, dental, and vision insurance Paid time off and holidays Career development opportunities Positive and inclusive work environment #J-18808-Ljbffr Bright Brewery
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