The ASAP Nurse Pt Advocate provides university and health system leaders with a single point of contact for facilitating inpatient and outpatient visits to VCUHS for this patient population.
The ASAP Nurse Pt Advocate provides the targeted patients with a single point of contact to VCUHS for telephone triage, appointments, referral information, discharge care and home assistance and all necessary arrangements to ensure positive experiences.
Licensure, Certification, or Registration Requirements for Hire:
Current RN licensure in Virginia or eligible or compact state
Licensure, Certification, or Registration Requirements for continued employment:
Current RN licensure in Virginia
AHA BLS HCP Certification or equivalent
Experience REQUIRED:
Minimum of three (3) years of clinical nursing experience
Experience PREFERRED:
Five (5) years of experience working at VCUHS with extensive knowledge of the organization, clinical leadership and scope of services provided
Extensive knowledge of available community healthcare resources to address constituents’ needs
Education/training REQUIRED:
Baccalaureate Degree in Nursing from an accredited program
Education/training PREFERRED:
Masters Degree in Nursing from an accredited program
Independent action(s) required:
Coordinates activities with patient and visitor relations, physicians` offices and clinic staff.
Serves as the spokesperson and recognized leader of the VCUHS SCP.
Develops evaluation process to measure the activity and impact of the program.
Supervisory responsibilities (if applicable): N/A
Additional position requirements:
Must be flexible with work schedules according to department staffing need or shift requirements.
May be required to work some weekends and holidays.
Age Specific groups served: All
Physical Requirements (includes use of assistance devices as appropriate):
Physical Lifting 20-50 lbs.
Activities: Prolonged sitting, Repetitive motion (e.g., administering injections, wrapping wounds, squeezing blood pressure bulb, patient back rubs, bathing patients, etc.), Other: telephone headset; keyboarding
Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking
Emotional: Fast pace environment, Able to handle multiple priorities, Frequent and intense customer interactions, Noisy environment, Able to adapt to frequent change
Workday Day (United States of America)
EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.
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