Job Description
Zoo Atlanta Job Description
Job Title: Training and Development Manager Department: Human Resources
Employment Type: Full-time / Exempt Reports to: VP, Human Resources
Date: January 2024
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Job Purpose:
We are seeking a highly motivated and experienced Training and Development Manager to lead our
organization's learning initiatives. The Training and Development Manager will be responsible for
designing, implementing, and overseeing comprehensive training programs to enhance the skills and
knowledge of our employees. This role requires a strategic thinker with a passion for employee
development, a strong understanding of adult learning principles, and the ability to align training
initiatives with organizational goals.
Key Responsibilities:
1. Training Program Development:
• Design, develop, and implement training programs that align with organizational goals and
meet the needs of various departments.
• Collaborate with department heads to assess training needs and identify skill gaps.
• Keep abreast of industry trends and best practices to enhance the effectiveness of training
programs.
2. Learning Management System (LMS):
• Oversee the administration and continuous improvement of the Learning Management
System.
• Ensure the LMS is utilized effectively for tracking employee training progress and maintaining
training records.
3. Delivery of Training:
• Conduct training sessions for employees, utilizing a variety of training methods and
formats, including workshops, seminars, and e-learning.
• Evaluate the effectiveness of training programs through participant feedback and key
performance indicators.
4. Leadership Development:
• Collaborate with leadership to identify and address leadership development needs.
• Design and implement programs to develop leadership skills at all levels of the
organization.
5. Assessment and Evaluation:
• Develop and implement assessment tools to measure the impact and effectiveness of
training programs.
• Analyze training data to make informed decisions and continuous improvements.
6. Budget Management:
• Develop and manage the training budget, ensuring cost-effective delivery of programs and
resources.
7. Vendor Management:
• Identify and manage relationships with external training vendors, ensuring quality and cost-effectiveness.
8. Compliance:
• Ensure training programs comply with relevant laws and regulations.
Qualifications:
• Bachelor’s degree in related field or an equivalent combination of education, training, and experience
which provides the requisite knowledge, skills, and abilities for the position.
• Proven experience as a Training and Development Manager or in a similar role.
• Strong understanding of adult learning principles and training methodologies.
• Excellent organizational, interpersonal, and communication skills.
• Demonstrated ability to design and implement effective training programs.
• Experience with development, implementation and usage of Learning Management Systems and
e-learning platforms.
• Strong project management skills and attention to detail.
WORK ENVIRONMENT:
• MISC: This job description is not intended to be all-inclusive. Therefore, the employee may be
required to perform other reasonably related duties as assigned by the immediate supervisor or other
management. The company reserves the right to revise or change job duties as business requirements
dictate. It is mutually agreed that this job description does not constitute a written or implied contract
of employment.
• Must be willing to support Zoo Atlanta’s Vision, Mission and Values statement.
Zoo Atlanta is and EOE and provides a Smoke-free and Drug-free Work Environment
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