Job Description
Georgia Secretary of State Department of Information Technology is looking for a Senior Salesforce Administrator to join the technology team. Are you passionate and driven for excellence? If so, we want YOU!
POSITION SUMMARY :
As Senior Salesforce Administrator, you’ll play a vital role at Georgia Secretary of State. We are looking for a proactive individual that can help us continually improve and enhance our Salesforce platform, gathering requirements and feedback, designing scalable best practice solutions, and managing the product road map. Our end-user experience is of great importance to us; therefore, the Senior Salesforce Administrator should enjoy all aspects of user management including support tickets, training, and designing solutions with user satisfaction a priority.
We are looking for someone with a deep understanding of the Salesforce platform, who can understand both our current setup and our business objectives, in order to quickly identify areas of improvement. The Senior Salesforce Administrator should be comfortable with change management and governance, as well as communicating, prioritizing and managing all aspects of a Salesforce project. The ideal candidate will be happy liaising with stakeholders at all levels, with the ability to translate technical information into layman’s terms, clearly explaining design options and their potential impact.
ESSENTIAL DUTIES and RESPONSIBILITIES :
This is a varied business facing role, with the following responsibilities:
All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules
Salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports
Understanding of basic triggers/Apex code knowledge
Sandbox environment management
DevOps/release management experience
Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience
Identify unused or underutilized platform features
Create a platform roadmap and define priorities, liaising with stakeholders
Own the communication of any platform changes to end users and stakeholders
Data management to improve Salesforce data quality, implementing rules and automation as needed
Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer
User support tickets
Monitor and improve user adoption
New user and ongoing user training
Technical documentation
Management of integrated applications and third party suppliers
Knowledge, Skills, and Abilities
Required:
A proactive attitude to platform enhancements
Designing scalable, best practice solutions
Excellent relationship-building skills
Ability to liaise with stakeholders at all levels
Translating requirements into technical solutions
Experience in change management and governance
Training end users and key stakeholders
Technical documentation
Available and responsive to questions
Experience implementing Salesforce configuration changes
DevOps/release management experience
Desirable:
Understanding of basic triggers/Apex code knowledge
Demonstrates continued personal/professional development
Active in the Salesforce community
Qualifications and Background
Required:
Strong Salesforce product knowledge and at least 4+ years’ of Salesforce Administration hands-on experience with custom software written on top of Lightning.
Certified Salesforce Administrator
This role is onsite with some WFH options. Local candidates only. No relocation assistance for this role. Candidates must be US Citizens and be able to pass a criminal background.
Desirable:
Bachelor’s/Postgraduate degree, or professional qualification
At Georgia Secretary of State., you can expect to join a warm and welcoming team in a business that wants you to succeed. Employee satisfaction is of paramount importance to us and we show this through a wide range of benefits. We know how important the role of Senior Salesforce Administrator is to our business and are committed to supporting your personal and professional development.
This position requires a background check and finger printing through the FBI/GBI systems.
No agencies please.
High school diploma/GED and two (2) years of related experience; or two (2) years of experience at the lower level IT Business Analyst 3 (ITP062) or position equivalent. Additional Information Agency Logo:
Requisition ID: INF02PK
Number of Openings: 1
Advertised Salary: $95,000 - $125,000. BOE
Shift: Day Job
Posting End Date: Sep 16, 2025
#J-18808-Ljbffr State of Georgia
Job Tags
Local area, Work from home, Relocation, Shift work,