Job Description

Salesforce Administrator

Promenade (formerly BloomNation) is looking for a Salesforce rockstar ready to take ownership of a dynamic CRM environment. Join us to shape and scale the Salesforce platform across Sales Cloud and Service Cloud in a company that's redefining how small businesses thrive online.

Specifically, you will

• Own and manage Salesforce Sales Cloud and Service Cloud instances
• Handle user administration (profiles, roles, permissions, access)
• Customize objects, record types, page layouts, fields, and validation rules.
• Build and optimize declarative automation using Flows (and occasionally Process Builder)
• Create, maintain, and troubleshoot reports and dashboards for multiple teams
• Partner with GTM teams to integrate Salesforce with third-party tools like Revenue.io, Chili Piper, Zoom, Pardot, and Zapier
• Lead internal Salesforce training, onboarding, and support
• Maintain data hygiene through deduplication, enrichment, and lead list uploads
• Proactively identify and implement workflow/process improvements
• Conduct regular audits and security reviews

What's in it for you

• Equity/Stock options in a profitable and rapidly growing company
• Great Medical/Dental/Vision coverage
• Transportation coverage in the form of parking, rideshare, or metro credit
• Fully stocked snack bar & weekly catered lunches
• Company provided gear & swag (MacBook Pro, t-shirt, sunglasses, etc.)
• Ability to mold your career and make an immediate impact
• Flowers, flowers, and more flowers!
• Work in a fast-paced, fun environment with an eclectic group of people from all over the world

Required Qualifications:

• 13 years experience administering Salesforce Sales or Service Cloud
• Expertise in Excel (VLOOKUPs, pivot tables, and data analysis) and a strong comfort level working with large datasets
• Strong understanding of Salesforce automation (Flows, Validation Rules, etc.)
• Analytical thinking and a problem-solving mindset
• Experience supporting go-to-market teams (Sales, CS, Marketing)

Preferred Qualifications:

• Exposure to APEX, HTML, Java, or a willingness to learn
• Experience with Revenue.io, Chili Piper, Zoom or similar RevOps tools
• Familiarity with SaaS sales models and B2B sales cycles

Promenade is a mission-driven company empowering local businesses with products and services that allow them to thrive online and offline. We build vertically-focused software catered to each industry we serve, leveling the playing field between the small business and large aggregators. Promenade was originally founded in 2011 as BloomNation, the nation's premier network for local florists, disrupting the multi-billion dollar floral industry. After helping thousands of local florists across the country, we doubled down on our mission and began helping more small businesses who carried the same challenges of acquiring and retaining their own customers. Today, Promenade creates software for four industries - BloomNation (Floral), Promenade (Food, Liquor and Butchers). The company is based in Santa Monica, CA along with Remote roles.

Backed by premier industry investors such as Andreessen Horowitz (AirBnB, Box, Facebook, Lyft, Twitter, etc.), Spark Capital (Tumblr, Upworthy, Warby Parker, etc.), and Crunch Fund (Square, Uber, etc.)

Named one of Entrepreneur's "5 Sizzling Silicon Beach Startups to Watch"

Located one block away from the beach on the world-famous 3rd Street Promenade in Santa Monica

If you want a front-row seat in seeing a company disrupt a massive industry and you love the idea of helping hardworking business owners that serve our local communities and neighborhoods, this is your place. At Promenade, everyone has a voice to create change and move the needle. No hierarchy, no bureaucracy, no politics...just real people working on solving real problems.

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