Job Description

Job Description

Job Description

About the Role:

The Sales Coordinator plays a pivotal role in supporting the sales team within the hospitality industry by managing and coordinating all aspects of convention services and hotel bookings. This position ensures seamless communication between clients, sales representatives, and hotel management to deliver exceptional service and maximize revenue opportunities. The Sales Coordinator is responsible for maintaining accurate records, managing property management systems, and assisting in the preparation of sales proposals and contracts. By effectively identifying and solving problems, the coordinator helps to enhance client satisfaction and operational efficiency. Ultimately, this role contributes to the growth and reputation of the hotel by ensuring all sales-related activities are executed with professionalism and attention to detail.

Minimum Qualifications:

• Proven experience in hotel sales, convention services, or hospitality management.
• Strong knowledge of property management systems and hotel booking procedures.
• Excellent organizational and communication skills with the ability to maintain confidentiality.
• Demonstrated problem-solving abilities in a fast-paced hospitality environment.

Preferred Qualifications:

• Experience working in a large hotel or resort with a focus on convention services.
• Familiarity with rooms division operations and hotel management software platforms.
• Certification in hospitality or sales-related courses.
• Multilingual abilities to support diverse client interactions.
• Advanced proficiency in Microsoft Office Suite and CRM software.

Responsibilities:

• Coordinate and manage convention services and hotel booking requests to ensure client needs are met promptly and accurately.
• Collaborate with hotel management and rooms division teams to align sales efforts with operational capabilities and availability.
• Maintain confidentiality of sensitive client and company information while handling contracts, proposals, and booking details.
• Utilize property management systems to track reservations, update client information, and generate sales reports.
• Identify potential issues in the sales process and proactively develop solutions to enhance client experience and operational workflow.

Skills:

The required skills such as convention services, hotel booking, and hotel management are essential for coordinating client events and managing room allocations effectively. Hospitality management expertise enables the Sales Coordinator to understand operational constraints and collaborate efficiently with various hotel departments. Maintaining confidentiality of information is critical when handling sensitive client contracts and internal data, ensuring trust and compliance. Skills in property management and rooms division allow the coordinator to accurately track reservations and optimize room inventory. Identifying and solving problems daily helps to address client concerns promptly and improve overall service delivery, contributing to successful sales outcomes.

Schedule:

M-F

Day shift

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