Job Description Manage abandoned calls and voicemail calls left by the consumer in the IVR. Manage follow-up cases. Ensure documents sent by the consumer are complete before submitting them to the respective stakeholder. Manage the CSI with low ratings. Perform any other relevant tasks deemed necessary to ensure the best quality of service. Effectively manage queues to meet expectations and reply to customers in a timely manner via live chat. Act as a resolution agent for live chat, investigating issues, resolving them, or escalating to the First Contact Resolution (FCR) person in charge for resolution. Minimum Experience (Years) 1 to 3 years Qualifications Diploma with 1 year of relevant experience in a customer contact centre; OR SPM with 3 years of relevant experience in a customer contact centre. #J-18808-Ljbffr Commerce Access Sdn. Bhd
...Job Description Opportunity for Anesthesiologist to work in care team model setting at Baptist Memorial Hospital- Memphis Description Baptist Memorial Health Cares 80-acre East Memphis, TN, campus features the flagship hospital, Baptist Memorial Hospital ...
...BJC HealthCare is seeking a Registered Nurse (RN) Med Surg for a nursing job in Valley Park, Missouri. Job Description & Requirements... ...Preferred Requirements Must have PhD Previous healthcare experience preferred Overview Christian Hospital has been...
...Job Title: Director of Patient Experience Reports To: Chief Operating Officer (COO) or Chief Experience Officer (CXO) Job Type: Full-Time Industry: Healthcare / Hospital & Health Systems About the Role: We are seeking a passionate and...
...A luxury retail brand is seeking a Temporary Retail & Back-of-House Associate to support their Aspen location during a short-term, high-volume period. Pay Rate: $20-23/hour Assignment Dates: May 23rd June 6th, 2025 Key Responsibilities: Assist with...
...Medical-Perm is seeking a Registered Nurse (RN) Long Term Care for a nursing job in... ...Experience Required: Willing to consider New Graduate RNs or RNs with any experience looking... ...1+yrs experience. $10K sign-on for new grads. Relocation assistance. Tuition reimbursement...