Job Description
A. Job Summary:
The Property Site Manager performs a wide variety of tasks managing the total operation of property managed. Maintains a good understanding of the real estate and people aspects of the properties, as well as the necessary management systems. Computer, filing, communication, effective decision making, judgmental, interpersonal, and strong organizational skills are required.
B. Management Requirement:
The Property Site Manager must: remain calm and respond quickly to resolve problems which arise in day-to-day activities; be resourceful and self-directed; complete multifaceted tasks under demanding conditions to accomplish desired results; have strong interpersonal skills; be proficient in developing team-based working relationships; be detail oriented; maintain high level of confidentiality; and project a professional image and a positive attitude. Must have a dependable vehicle to perform job responsibilities, and is on 24-hour call, unless coverage is prearranged.
C. Principal Responsibilities:
The Property Site Manager may perform all the following duties according to company policy and procedure :
1) Maintain all vendors, tenants, maintenance, and general documents in a filing system that is in a neat and orderly fashion. Maintain office in a neat, professional manner. Maintain all office equipment in good working condition.
2) Answer phones, greet the public, and assist walk-in clients.
3) Marketing of the units. Respond to phone inquiries and walk-ins regarding availability of and qualifications for rental units. Provide applications to those requesting it after prescreening for income eligibility. Assist applicants in completing necessary paperwork. Present property to prospective residents. Decide which applicants are eligible for occupancy according to tenant selection/rejection criteria. Obtain all required verifications. Maintain waiting lists.
4) Efficient and timely execution of move-outs and move-ins, including, but not limited to, coordination with the resident, applicants, maintenance, and utility companies.
5) Eviction proceedings against residents who are not in compliance with the terms of their leases. Comply with the lease and state and local laws when carrying out evictions.
6) When applicable, travel to managed properties to pick up rents, hand deliver correspondence to residents, inspect property, and/or meet contractors/suppliers.
7) Collect rent, security deposits, and miscellaneous income from residents on behalf of property. Assist in the preparation of budgets, ongoing budget comparison and review. Process security deposit dispositions. Prepare and/or assist in the preparation of monthly vouchers.
8) Ensure that residents adhere to all provisions of the lease and community rules. Assess charges and properly invoice residents for damages, late charges, NSF check charges, and other miscellaneous charges due under the lease and for collecting the same.
9) Purchase office, grounds, repairs, maintenance, and decorating supplies. When necessary, hire outside contractors to perform services beyond the scope of on-site maintenance personnel. Review, prepare and submit all invoices to the main office for payment.
10) Perform and record quarterly inventories of office supplies, maintenance supplies, office equipment, maintenance equipment, and office furniture. Always keep a current key log.
11) Recertify each resident at least once per year or more often as required by HUD and/or other governing agency regulations.
12) Supervise maintenance and office personnel. Coordinate, implement, and enforce personnel and safety policy and procedures.
13) Implement, coordinate, and attend resident association meetings and other functions. Implement and coordinate a community newsletter for residents.
14) Perform/coordinate and supervise all maintenance functions including, but not limited to the following:
A. Weekly general property inspections
B. Quarterly unit inspections
C. Quarterly exterior and interior common area preventive maintenance
D. Maintain minimum housing quality and energy efficiency of units and property
E. Maintain and keep clean common areas of property
F. Preparation of vacant units for occupancy
G. Pest Control
H. Work order processing and execution
I. Coordinate and supervise major physical improvements
J. Emergency repairs
15) Prepare and submit all required reports per schedule and as requested.
16) Other duties as assigned.
C. Supervision Received:
The Property Site Manager is under direct supervision of the Operations Manager, and the Assistant to the Executive Director when the Operations Manager is not available. Secondary supervision is provided by the Finance Director and Compliance Specialist. The main office establishes policy and procedure and provides training, guidance, and support to the Property Site Manager always. All requests for main office administrative support are to be directed to the Operations Manager and/or Assistant to the Executive Director.
D. Knowledge, Skills, and Abilities:
The Property Site Manager should possess all the following qualifications:
1) Working knowledge of and skill in applying knowledge in general office functions and computers.
2) Ability to perform multiple tasks efficiently in a timely manner.
3) Knowledge of real estate and maintenance procedures.
4) Exceptional ability to understand and carry out oral and written instructions.
5) Possession of a North Carolina driver's license.
6) Moderate bending, kneeling, lifting, climbing stairs, and walking is required.
7) Ability to establish and maintain acceptable and effective working relationships with supervisors and fellow employees.
8) Ability to relate to and communicate with low-income residents.
9) Have a High School Diploma or equivalent.
10) Be able to pass a drug examination.
Company Description
Affordable Housing Management (AHM), a growing fifty-year old Greensboro, NC based nonprofit multifamily property developer/owner/manager is seeking an experienced Assistant Property Manager. Preference will be given to candidates with Tax Credit and/or HUD management experience. AHM is a dynamic organization that values its employees and has a great benefit package including: health, dental, vision, life, short and long term disability, generous vacation and sick leave time, 401(K) with generous matching, and 11 paid holidays. AHM seeks to promote within the organization when possible.
Affordable Housing Management (AHM), a growing fifty-year old Greensboro, NC based nonprofit multifamily property developer/owner/manager is seeking an experienced Assistant Property Manager. Preference will be given to candidates with Tax Credit and/or HUD management experience. AHM is a dynamic organization that values its employees and has a great benefit package including: health, dental, vision, life, short and long term disability, generous vacation and sick leave time, 401(K) with generous matching, and 11 paid holidays. AHM seeks to promote within the organization when possible.
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