Job Summary
The PACS Administrator manages the Picture Archiving and Communication System (PACS) to ensure seamless operation, maintenance, and accessibility of medical imaging within the healthcare facility. This role supports clinical teams by maintaining system integrity, troubleshooting issues, and upholding high standards for data security and patient privacy. The PACS Administrator collaborates with IT, radiologists, and other stakeholders to optimize system functionality and user satisfaction.
Essential Functions
Manages day-to-day operations of the PACS, including system maintenance, user access, troubleshooting, and data reconciliation.
Serves as a liaison between the healthcare facility, PACS vendors, radiologists, and other associated parties to address system updates, stability, and maintenance tasks.
Provides user training and ongoing support for PACS-related applications and processes.
Ensures compliance with all regulatory requirements and facilitates quality and process improvement initiatives.
Monitors system performance and escalates hardware or software issues to vendors as necessary.
Investigates, identifies, and proposes solutions to PACS operational challenges.
Administers system access by creating, modifying, and deactivating user accounts.
Facilitates data storage, organization, and retrieval, ensuring data integrity and timely access to imaging records.
Ensures compliance with data security, privacy standards, and healthcare regulations, including HIPAA.
Collaborates with IT and clinical staff to integrate PACS with other hospital systems.
Performs other duties as assigned.
Complies with all policies and standards.
Qualifications
Associate Degree in Information Technology, Healthcare Administration, or a related field required
Bachelor's Degree in Information Technology, Healthcare Administration, or a related field preferred
2-4 years of experience in radiologic technology, information systems analysis, or database management required
1-2 years of experience managing PACS or other healthcare IT systems required
1-2 years of supervisory experience preferred
Knowledge, Skills and Abilities
Proficiency in managing, troubleshooting, and configuring PACS hardware and software systems.
Strong understanding of medical imaging data management principles, including storage, organization, and retrieval.
Knowledge of radiographic technology and applications.
Familiarity with regulatory standards and compliance requirements, including HIPAA and quality assurance.
Effective oral and written communication skills with the ability to collaborate across clinical, technical, and vendor teams.
Attention to detail and critical thinking skills to address complex technical and operational issues.
Ability to operate independently, prioritize tasks, and meet deadlines.
Strong interpersonal skills for interacting with diverse teams, including healthcare professionals and external vendors.
Capability to handle sensitive information with discretion and professionalism.
Licenses and Certifications
ARRT - American Registry of Radiologic Technologists required
Licensed Radiologic Technologist required
BCLS - Basic Life Support within 30 days of hire required
Certifications in networking and/or database management preferred
INDNC
Equal Employment Opportunity
This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to to obtain the main telephone number of the facility and ask for Human Resources.
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