Job Description
The Mansions at Alpharetta is looking for a new Front Desk team member!
Front Desk personnel are generally the first point of contact for customers & prospective residents.
They also have extensive daily interaction with customers. This position requires personnel to be professional, courteous, outgoing, compassionate, and maintain an accurate knowledge of operational policy & safety procedures. Must have excellent customer service & communication skills.
JOB TYPE / REQUIREMENTS:
· Part-time/On Call
· Must provide excellent customer service & communication with residents, their family, co-workers, and supervisors
· Must be able to pass a National Criminal Background Screening and pass a pre-employment Drug Test
· Must have reliable transportation to report to work on time and maintain good attendance
· Must be able to walk, sit, stand, bend throughout shift. Must be able to lift 25-50lbs.
ESSENTIAL JOB DUTIES: (including but not limited to)
· Answer phones, greet customers and assist with their needs, filing, make copies, etc.
· Must be able to adequately use computers for communications, writing letters, input prospect & resident data, input & update service requests, etc.
· Maintain an accurate and a thorough knowledge of all the aspects of the property, specifically in areas such as community policies, and emergency procedures, etc.
· Always make sure leasing brochures & welcome packets are stocked and ready for the next shift
· Schedule transportation for residents on corresponding days
· Assist with resident activities as needed
· Hourly rounds of the building, post notices/flyers, assist with dining linens
· Light cleaning of office, break room, lobby, and other common areas as needed
· Hourly round of community, ensuring exits are secured
· Other miscellaneous duties to be determined as situations arise
Job Type: Part-time
Salary: From $22.00 per hour
Compensation details: 22-22 Hourly Wage
PI29c283dc5c84-25405-39405062
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