Job Description
Job Description
Do you want to work for a company that encourages your best and put people first? Hilton Grand Vacations has a place for you. The foundation of our culture has been about crafting memorable experiences and making a positive impact within our industry and the communities in which we live and work. Our Team Members are the HEART of what we do. It is their talent and dedication to our brand that has fueled the success of our company.
We are looking for a Night Auditor (Full-Time ) to join our outstanding team at Anderson Ocean Club In this position, you will be responsible for the auditing, posting, and balancing of daily transactions to support the resort continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
The Night Audit position is leading all aspects of the auditing, posting and balancing of daily financial transactions to support the resort continuing effort to deliver outstanding guest service and financial profitability. You will be responsible for driving company success through performing the following activities to the highest standards:
- Follows proper audit procedures to balance daily revenue and expense transactions, identifies the causes of out-of-balance situations in a timely manner, produces various reports for management and takes initiative to correct errors to prevent reoccurrence.
- Ensures that all charges have been properly posted to the appropriate guest folio or master account, balanced with all supporting documentation
- Reconciles all charges to the general ledger. Prepares back-up files and closes out shift and day on reservation system, including preparing system for next day of business.
- Generates housekeeping reports and prints folios departures.
- Compiles daily revenue reports and files work accordingly.
- Responsible for accurate management of cash funds and daily shift deposits.
- Assist with Front Office duties and is the overnight guest service agent.
- Calculates account balance at month-end and submits to accounting.
- Processes reservation advance deposits from receipt of reservation information to depositing and logging all monies.
- Performs all Front desk duties including check-in, check-out and cashier procedures in a proper and efficient manner.
- Assists with guests and the owner needs and requests delivering outstanding hospitality at all times.
- Assists with other departmental duties such as bell stand, answering phones, etc.
- Reports any unresolved problems with owners and guests to management.
- Maintains clean work area. Provides information on area attractions and resort amenities.
- Types departments as needed and carries out other duties as assigned by management; responding to all guest requests to ensure client satisfaction; willing to "pitch-in" and help co- workers with their job duties and be an outstanding teammate.
- Regular attendance in conformance with the standards, which may be established and revised by HGVC from time to time, is needed to the successful performance of this position.
What are we looking for?
- High School diploma/GED
- Proficient English language, able to communicate both verbally and in writing.
- Ability to work Overnight Schedule, including weekends and holidays
- Customer service or similar related experience.
Preferred, but not required:
- Associate’s degree/College Degree
- 1 year auditing experience
- Resort hospitality experience.
What will I be doing?
The Night Audit position is leading all aspects of the auditing, posting and balancing of daily financial transactions to support the resort continuing effort to deliver outstanding guest service and financial profitability. You will be responsible for driving company success through performing the following activities to the highest standards:
- Follows proper audit procedures to balance daily revenue and expense transactions, identifies the causes of out-of-balance situations in a timely manner, produces various reports for management and takes initiative to correct errors to prevent reoccurrence.
- Ensures that all charges have been properly posted to the appropriate guest folio or master account, balanced with all supporting documentation
- Reconciles all charges to the general ledger. Prepares back-up files and closes out shift and day on reservation system, including preparing system for next day of business.
- Generates housekeeping reports and prints folios departures.
- Compiles daily revenue reports and files work accordingly.
- Responsible for accurate management of cash funds and daily shift deposits.
- Assist with Front Office duties and is the overnight guest service agent.
- Calculates account balance at month-end and submits to accounting.
- Processes reservation advance deposits from receipt of reservation information to depositing and logging all monies.
- Performs all Front desk duties including check-in, check-out and cashier procedures in a proper and efficient manner.
- Assists with guests and the owner needs and requests delivering outstanding hospitality at all times.
- Assists with other departmental duties such as bell stand, answering phones, etc.
- Reports any unresolved problems with owners and guests to management.
- Maintains clean work area. Provides information on area attractions and resort amenities.
- Types departments as needed and carries out other duties as assigned by management; responding to all guest requests to ensure client satisfaction; willing to "pitch-in" and help co- workers with their job duties and be an outstanding teammate.
- Regular attendance in conformance with the standards, which may be established and revised by HGVC from time to time, is needed to the successful performance of this position.
What are we looking for?
- High School diploma/GED
- Proficient English language, able to communicate both verbally and in writing.
- Ability to work Overnight Schedule, including weekends and holidays
- Customer service or similar related experience.
Preferred, but not required:
- Associate’s degree/College Degree
- 1 year auditing experience
- Resort hospitality experience.
Job Tags
Full time, Shift work, Night shift,