Job Description

Richs, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Richs is a global leader with a focus on everything that family makes possible. RichsInfinite Possibilities. One Family.

Job Summary

This role is responsible for designing, implementing, and maintaining enterprise network infrastructure. They work with a team of engineers to ensure network performance, security, and reliability. This role also troubleshoots network issues and provides technical support to end-users visiting in person the plants/offices or remotely. They may also be responsible for researching and recommending new network technologies and solutions to improve network efficiency and performance. This role involves configuring and installing of switches access points, managing core network services, performing hardware replacements, and supporting day-to-day LAN and WLAN operations across office and CoLo data center environments.

Key Accountabilities and Outcomes

• Support on implementation of enterprise LAN, Wireless, SDWAN and Security solutions.
• Troubleshoot and resolve network issues in person or remotely using ITIL methodology.
• Perform network maintenance and upgrades in person or remotely by conduction rack-and-stack, configuration, cabling and RMAs.
• Ensure IT/OT network security and compliance.
• Provide technical support to end-users and participate in on-call rotation for network support. Includes collaboration with other IT Infrastructure areas to provide on-site support and troubleshoot for computers, printers, mobile and videoconference equipment when required.
• Participate in network planning and budgeting.
• Assist in the development of network policies, SOPs, network diagrams and maintain an accurate CMDB inventory.
• Monitor network performance and capacity.

Knowledge, Experience and Skills

Basic Requirement:

3-5 years experience as a Network Engineer, preferably in a similar role.

Strong knowledge of networking principles, protocols, and technologies (TCP/IP, DNS, DHCP, VLANs, IPAM, NTP, NAC, routing, switching, etc.)

Strong experience with Cisco switches/routers, Aruba Wireless access points and controllers, Clear Pass, F5 load balancers, network design, implementation, and troubleshooting.

Familiarity with SDWAN, Firewalls solutions and best practices.

Proficiency in network monitoring and management tools (e.g., Logic Monitor, Wireshark, IPAM BlueCat).

Excellent problem-solving and analytical skills.

Ability to travel up to 25% for on-site support and installations.

Strong communication and documentation skills.

COMPENSATION

In accordance with state law, the rate or range provided is Rich Products Corporation, its subsidiaries and affiliates ("Rich's"), reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, shift differential, and location.

Annual Range/Hourly Rate

$79,050.00-$106,950.00

Rich Products Corporation, its subsidiaries and affiliates (Richs), are committed to a policy of Equal Employment Opportunity, standing up for fairness and maintaining a culture of belonging, to provide an exceptional experience for all. We will not discriminate against an applicant or employee on the basis of race, color, religion, sex, national origin, disability, military or veteran status, or any other Federal or State legally protected classes.

Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Richs. Please contact Richs Associate Experience Network at hrhelp@rich.com if you need assistance completing this application or to otherwise participate in the application process.

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