Job Description

divh2NetSuite Functional Associate Director/h2pFrom the beginning, our goal was to establish an advisory firm that stands apart from the rest one that is grounded in our Core Values and dedicated to creating a positive experience not just for our clients, but for our people too. We firmly believe in the strength of collaboration, enthusiasm, generosity, and perseverance as the driving forces behind our success. With advisory solutions spanning accounting and risk, technology-enabled transformation, and transactions, we partner with our clients to solve todays challenges and deliver present and future value./ppOur commitment to our people has earned us numerous awards including Inc5000s Fastest Growing Companies and Glassdoors Best Places to Work. Explore what our employees have to say about our unique culture by clicking here./ppBy joining our rapidly growing Technology-Enabled Business Transformation practice you will serve as a trusted partner to our clients. Youll bring your first-hand experience, unique perspectives, and functional knowledge to deliver tailored integrated solutions that solve todays challenges and set the foundation for future success. With support from experienced leaders and a dedicated coach, you will join a collaborative community that invites you to contribute beyond the scope of client delivery./ph3What Youll Do:/h3ulliOversee client accounts, projects, and engagements to include managing work plans, staffing, timelines, and budgets across all lifecycle phases, while leading consulting engagements that include high-level process analysis, recommendations, and transactional flow analysis, all within an integrated project plan/liliLead cross-functional project teams, including NetSuite consultants, developers, and client stakeholders, to achieve project goals/liliCollaborate with clients to capture business requirements, spearhead Business Requirements Documentation, and contribute to project plan development/liliProactively identify and address project risks and issues, implementing effective mitigation strategies/liliConduct post-implementation reviews to identify improvement opportunities and integrate lessons learned into future projects/liliAct as a NetSuite Subject Matter Expert (SME), providing strategic guidance to both project teams and clients/liliMaintain and update process diagrams, documentation, and best practices for NetSuite configuration/liliRegularly meet with team members to prioritize tasks, monitor progress, and assess the need for additional resources/liliRecognize and address out-of-scope customer requests, present mutually beneficial solutions, and help set realistic expectations/liliDefine User Acceptance Testing (UAT) scenarios and ensure successful customer testing throughout the implementation/liliGuide customers through the change management process, providing resources and strategies to ensure a smooth and effective transition./liliActively participate in business development opportunities and market a full range of services to prospective clients including using existing relationships to generate new opportunities/li/ulh3What Youll Bring:/h3ulli9+ years of experience in professional services with at least 5 years of experience leading and managing NetSuite implementations/liliProven ability to efficiently manage multiple projects, schedules, and tasks concurrently, ensuring timely delivery and optimal results/liliExperience mentoring and developing junior team members and helping project teams resolve issues/liliConsistent success in building and developing strong client relationships/liliNetSuite Suite Foundation, Administrator or ERP Consultant Certification or equivalent experience preferred/liliProficient in Excel, Word, PowerPoint, Outlook/liliBachelors degree in Accounting, Finance, Business Administration, Information Systems, or related field from an accredited university/li/ulpThe CrossCountry total rewards package includes comprehensive healthcare options, including medical, dental, and vision coverage; flexible spending accounts; and a 401(k) with company matching. Additionally, employees can take advantage of generous parental and maternity leave policies, technology stipends, and wellness reimbursement programs, all designed to support both professional growth and personal well-being. For detailed information about benefits at CrossCountry, please visit our dedicated benefits site./ppCrossCountry provides equal employment opportunities (EEO) to all employees and applicants for employment and believes that respect and fair treatment are critical to creating a productive and inclusive workplace. As an equal opportunity employer, CrossCountry is fully committed to comply with all federal, state, and local laws and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, pregnancy, genetics, sexual orientation, veteran status, gender identity or expression or any other protected characteristic. The company also complies with pay transparency and labor laws applicable to all terms and conditions of employment./p/div

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