Job Description

Medical Assistant, Patient Service Representative - Pediatrics page is loaded

Medical Assistant, Patient Service Representative - Pediatrics

Apply locations Westfield, NJ time type Full time posted on Posted Yesterday job requisition id R26999

Career Opportunities at Summit Health and CityMD

Summit Health and CityMD form a physician-driven, patient-centric network, committed to simplifying the complexities of health care and bringing a more connected kind of care. Our unique network was created by the 2019 merger between Summit Medical Group, one of the nation’s premier independent multispecialty medical groups, and CityMD, the leading urgent care provider in the New York metropolitan area. Together, Summit Health and CityMD deliver a more intuitive, comprehensive, and responsive care experience for every patient, regardless of the stage of life or health condition, through high-quality primary, specialty, and urgent care.

We are continually growing to meet the needs of our patients and deliver exceptional care to an even greater population. Summit Health now has more than 2,800 providers across more than 80 specialty areas, 13,000 employees, and over 370 locations in New York, New Jersey, Connecticut, Pennsylvania, and Central Oregon. CityMD has over 150 locations across the tri-state. We share a vision of improving the way health care needs are addressed by offering timely, high-quality, comprehensive care with an exceptional patient experience. Together, we provide the best possible care to every patient in every neighborhood.

Join our team!

Summit Health and CityMD are dedicated to hiring and retaining the right talent who will contribute to our ongoing expansion and success. We work to set clear goals and expectations, while regularly managing performance and cultivating personal and team capabilities within a positive, collaborative environment that recognizes and rewards success. We strive to make each team member's experience at our company inspiring. Explore our open positions and apply to become a part of the Summit Health and CityMD family.

Job Description

Essential Job functions:

• Responsible for assisting physician, PA or NP with clerical duties, patient flow/care, procedures, scheduling hospital and ambulatory admissions.
• Schedules and enters diagnostic tests and procedures into orders management system, following all appropriate workflows.
• Responsible for coordinating required testing prior to admission and ensuring all information and consents are on site for patient’s admission/procedure.
• Arranges types and distributes surgery schedule.
• Accurately completes any/all necessary forms for the patient.
• Effectively communicates problems, concerns or issues to the Supervisor and/or Manager appropriately and promptly.
• Obtains vital signs: BP, temp, pulse, height & weight accurately and completely as required. Documents appropriately in EHR.
• Reviews and updates medication list and accurately documents known allergies in the Electronic Health Record (EHR). Demonstrates an understanding of prescription control and prescription refill procedures.
• Employs appropriate and timely use of Tasking in EHR..
• Appropriately enters orders and schedules appointments in the Practice Management System (PMS) and EHR.
• Provides referrals and/or consult orders appropriately and in a timely manner in the PMS and EHR.
• Appropriately adheres to universal safety precautions when administering medications and disposal of medical waste
• Maintains proficiency with department specific equipment troubleshoots and reports malfunctions promptly.
• Facilitates transition of care to UCC/Hospital.

General Job functions:

• Demonstrates a working knowledge of booking and scheduling inpatient, outpatient and special procedures.
• Arranges for specialty equipment/ services as needed.
• Interacts with outside vendors / contracted services as needed.
• Demonstrates understanding of submission of necessary documents for hospital and our patient procedures.
• Verbalizes procedure for collection of pre-admission testing data.
• Demonstrates a working knowledge of insurance and pre-certification requirements.
• Demonstrates working knowledge for rescheduling and canceling procedures.
• Logs surgical procedures as needed.
• Establishes and maintains a positive working relationship with physicians and nursing staff.
• Other job duties as required.

Physical Job Requirements:

• Pushing and pulling, taking frequency and weight into consideration.
• Physical strength to lift heavy objects, carts, or items, taking frequency and weight into consideration.
• Physical mobility, which includes movement from place to place on the job, taking distance and speed into account.
• Physical agility, which includes ability to maneuver body while in place.
• Dexterity of hands and fingers.
• Balance is maintained during climbing, bending and/or reaching.

• Endurance (e.g. continuous typing, prolonged standing/bending, walking).

Environmental Risks:

• Chemicals, Chemotherapy and Fumes
• Loud noises
• Vibration
• Extreme temperatures
• Confined spaces
• Allergens: dust, mold and/or pollen
• Magnetic fields
• Radiation
• Sharps
• Latex
• Combative Patients/Visitors

Blood-borne Pathogens:

• Exposure to infectious hazards, blood, body fluids, non-intact skin, or tissue specimens.
• Contact with patients or patient specimens are possible.
• Unplanned or unexpected exposure.

Education, Certification, Computer and Training Requirements:

• High School graduate/GED required. Vocational / Technical School / Diploma Program preferred.
• Medical Assistant Certification Required
• Heart saver certification required.
• 2-4 years experience preferred.
• Ability to communicate in English, both orally and in writing.
• Strong interpersonal and organizational skills.
• Ability to perform diverse work assignments with time limitations with a high degree of accuracy.
• Ability to use problem solving, critical thinking and priority setting skills.
• Knowledge of medical terminology preferred.

Total Rewards at Summit Health CityMD

Our team members are essential to our mission to reshape healthcare through the power of connection. Summit Health highly values the critical role that health and wellness play in the lives of our team members and their families. We strive to provide a valuable suite of benefits, wellness programs, compensation, time off, and resources to support the wellbeing and personal needs of team members and their families at various stages of life and in their professional career. Collectively, we call these "Total Rewards“.

Here at Summit Health, our total rewards include, but are not limited to:

• We’ve Got You Covered - Health coverage is vital, and it begins as soon as the 1st of the month after you start employment.

• Build a Healthy Foundation – Various medical plan options, HDHP with HSA option and employer contribution, and waived copays at CityMD Urgent Cares.

• Enhance Your Health Coverage – Dental and vision insurance, plus healthcare and dependent care spending accounts.

• Safeguard Your Household – Company paid EAP and life insurance, plus optional supplemental life, pet, and legal plan insurance.

• Protect Against the Unexpected – Voluntary benefits including hospital indemnity, accident, critical illness, and disability insurance.

• Retirement Investing  - 401(k) plan with company match every pay period to help you build towards your retirement.

• Work/Life Balance  - Paid time off including PTO, holidays, and more so employees can take a break or care for themselves and their family.

• Paid Maternity Leave  - Paid time off for the birth of a child to assist with important time away while welcoming the newest addition to your family.

• Reach Professional Goals – Tuition reimbursement, annual compensation and bonus program, and internal growth opportunities.

• Financial Wellness  - Educational webinars, resources, and tools to help foster financial literacy.

Equal Opportunity Employer

Our Company provides equal employment opportunities ( EEO ) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.

Safety Disclaimer

Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, or file a complaint at .

Similar Jobs (2)

Medical Assistant/Patient Service Representative - Pediatrics

locations Westfield, NJ time type Full time posted on Posted 30+ Days Ago

Medical Assistant / Patient Service Representative - Pediatrics

locations Westfield, NJ time type Full time posted on Posted 30+ Days Ago

Welcome to the career hub for Summit Health, CityMD, Starling Physicians and Westmed

We’re a physician-led, patient-centric network committed to simplifying the complexities of health care and bringing a more connected kind of care.

And now we’re proud to say we’re part of the VillageMD family.

VillageMD, through its operating companies, provides high-quality, accessible health care services for individuals and communities across the United States, with primary, multispecialty, and urgent care providers serving patients in traditional practice settings, in patients’ homes and online appointments.

Committed to serving all patients and working with all payers, VillageMD consistently innovates value-based care, bringing integrated applications, population insights and staffing expertise to its owned and affiliated practices, ensuring high-quality care, better patient outcomes and a reduction in the total cost of care. Through Village Medical , Village Medical at Home , Summit Health , CityMD , Starling Physicians , Westmed , and other practices, VillageMD serves millions of patients throughout their lives, wherever and whenever they need care. Its dedicated workforce of more than 20,000 operates from 770 practice locations and 26 markets.

Why become a Villager?

When you work at VillageMD, or a VillageMD operating company, you are part of a compassionate community of people who work hard every day to make health care better for all. What makes us different is our village of supportive and inspiring peers who want a meaningful career with impact. The work we do is changing the lives of our patients, our communities, and each other. Together, we are creating better outcomes for all.

We’re reimagining health care with a primary care-led, value-based care model. Here, you will be part of a team delivering the care we want to see in the world. It is what drives us to knock down old barriers in health care because every patient, every person and every community deserves better care. Here, you will be at the center of our mission. Your voice will be heard, and you will feel empowered to do what’s best and right for our patients, communities, and each other. To learn more about VillageMD visit our corporate site VillageMD.com .

Explore our open positions and apply to become part of our family.

#J-18808-Ljbffr

Job Tags

Holiday work, Full time, Contract work, Temporary work, Local area,

Similar Jobs