Job Description

Assists the Loan File Processing Officer in all duties within the Loan Administration department, including responding to Branch requests for assistance (may be related to imaging or the physical files) either by phone or email.

Job Purpose & Scope

Assists the Loan File Processing Officer in all duties within the Loan Administration department, including responding to Branch requests for assistance (may be related to imaging or the physical files) either by phone or email.

• Ensures all customer information and individual loan packages are organized.

• Adds barcodes, as necessary.

• Scans all loan documents.

• Ensures all documents are scanned, captured and legible.

• Links scanned documents to the correct customers file.

• Distributes electronic documents to correct staff when needed.

• Maintains customer confidentiality at all times.

• Sorts department mail.

• Adds electronic documents to imaging to the correct customers file.

• Assists with various loan-related projects, as needed.

• Provides assistance to others in the department, as needed.

• Files, maintains and keeps vault organized to ensure loan documentation is easily accessible and in compliance for audit purposes.

• Maintains good punctuality and attendance to work.

• Follows Bank policy, procedures and guidelines.

• Knowledge of clerical and administrative procedures.

• Ability to communicate effectively both verbally and in writing.

• Ability to organize work, multi-task and meet deadlines.

• Ability to work under general supervision.

• Ability to maintain attention to detail.

• Ability to follow policy and procedure.

• Ability to sort information and file in alphabetical order.

• Ability to file documentation appropriately and in an organized manner.

• Ability to adapt well to change.

• Ability to respond promptly and professionally to internal customer needs.

• Ability to demonstrate accuracy, thoroughness and timeliness in work.

• Ability to follow departmental schedules and timelines.

• Skill in using computer and Microsoft Word and Excel.

• High school diploma or equivalent required.

• Minimum of one (1) year of experience with computers, including experience with Microsoft Word and Excel, required.

Job Expectations: O perate customary equipment and technology used in a business environment, with or without accommodation.

Note: This description is not an exhaustive list of all job functions, duties, skills, and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time.

Bank OZK is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.

• High school diploma or equivalent required.

• Minimum of one (1) year of experience with computers, including experience with Microsoft Word and Excel, required.

• Knowledge of clerical and administrative procedures.

• Ability to communicate effectively both verbally and in writing.

• Ability to organize work, multi-task and meet deadlines.

• Ability to work under general supervision.

• Ability to maintain attention to detail.

• Ability to follow policy and procedure.

• Ability to sort information and file in alphabetical order.

• Ability to file documentation appropriately and in an organized manner.

• Ability to adapt well to change.

• Ability to respond promptly and professionally to internal customer needs.

• Ability to demonstrate accuracy, thoroughness and timeliness in work.

• Ability to follow departmental schedules and timelines.

• Skill in using computer and Microsoft Word and Excel.

About the company

Welcome to Bank OZK, formerly Bank of the Ozarks, providing banking services for over 115-years. Please visit to learn more about checking & savings, wealth management and other services for individuals & businesses.

Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.

Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.

An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: . NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.

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