HVAC Service Manager Job at DiBiase Heating and Cooling Company, Coatesville, PA

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  • DiBiase Heating and Cooling Company
  • Coatesville, PA

Job Description

Overview

We are seeking an experienced and highly skilled HVAC Service Manager to lead our service team of technicians. Our growing business needs someone with a strong understanding of HVAC systems who is able to diagnose and repair problems quickly and efficiently. This position should be able to manage a team and ensure that all work is completed to the highest standards. This role offers an exciting opportunity to oversee and manage complex projects, and ensure the delivery of top-quality HVAC, refrigeration, and property maintenance services.

A valid driver’s license and clean record is required for this position.  The successful candidate will demonstrate strong leadership, technical expertise, and excellent problem-solving skills to support our clients’ needs efficiently and effectively.

Responsibilities

  • Lead, Coordinate and Supervise field technicians performing HVAC installation, repair, and maintenance tasks.
  • Responsible for the profitability of the service department.
  • Support training initiatives for technicians on new equipment or procedures to enhance team expertise.
  • Conduct site inspections to assess system performance and recommend improvements or repairs.
  • Supervises the Service Dispatcher (s) and parts person if applicable.
  • Review all warranty invoices, making sure that all valid warranty issues are being addressed to the vendor, parts, misc. field materials and labor.
  • Reviewing all service invoices daily and provide daily accounting billing.
  • Approve all daily time cards.
  • Oversee equipment repair and troubleshooting using schematics, ohmmeters, and other diagnostic tools.
  • Manage service schedules, allocate resources, and ensure compliance with safety standards and industry regulations.
  • Responsible for determining and setting service inventory policies and pricing.
  • Securing work for the service department, revenue generation.
  • Help Service Technicians out in the field when appropriate
  • Make sure that all service vehicles are clean, stocked, running properly etc.
  • Monthly vehicle and tool inspections.
  • Fleet maintenance of service inventory stock.
  • Quote large repair jobs and obtain approval from customers.

Skills

  • Five years + related experience and/or training in customer service, management in the HVAC service and technical industry or equivalent combination of education and experience.
  • High School Diploma
  • Advanced customer service skills.
  • Valid driver’s license
  • Computer skills
  • Ability to multi-task
  • Organized

Job Tags

Full time,

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