Job Description
Human Resources Investigator
Oconomowoc, WI
Company: Rogers Behavioral Health
Summary:
The HR Investigator is responsible for conducting thorough and impartial workplace investigations, administering our case management system (EthicsPoint/Navex), partnering with HR Advisors on resolution strategies, and responding to legal data requests. The ideal candidate will have a strong understanding of employment law, investigative best practices, and data privacy protocols.
Job Duties & Responsibilities:
- Lead investigations into employee complaints, policy violations, and workplace concerns. Process investigations under attorney client privilege when necessary.
- Interview complainants, respondents, and witnesses with professionalism and neutrality.
- Analyze evidence, maintain detailed documentation, and prepare comprehensive investigation reports.
- Manage the intake, triage, and tracking of cases through the EthicsPoint/Navex platform.
- Effectively manage caseload of investigations to meet expected timeframes for completion.
- Communicate findings as appropriate to management, HR, and reporting parties.
- Ensure timely updates, accurate recordkeeping, and proper case closure.
- Provide regular and ad-hoc updates on the status and trending outcome of investigations to management and stakeholders.
- Generate reports and analytics to identify trends and support compliance efforts.
- Collaborate with HR Advisors, HR Business Partners, HR leadership, Legal, and/or Compliance to determine appropriate actions based on investigation findings.
- Provide guidance on policy interpretation and risk mitigation strategies.
- Ensure compliance with collective bargaining agreement guidelines surrounding grievances and investigations.
- Support HR in implementing corrective actions and follow-up measures.
- Assist Legal and Compliance teams to respond to subpoenas, audits, and other formal data requests.
- Ensure timely and accurate retrieval of relevant documentation and communications.
- Maintain confidentiality and data integrity throughout the process.
- Ensure legal compliance with all State and Federal regulations.
- Performs other related duties as assigned.
Schedule
- Monday-Friday, 8am-5pm
- In-office minimum 1 day per week; up to 5 days as needed for investigation purposes.
- Local travel up to 20%
- May require evening and weekend as needed to connect with employees for investigation interviews
Required Skills, Knowledge, and Abilities
- Strong knowledge of federal, state, and local employment laws and regulations.
- Strong interviewing and fact-finding skills.
- Excellent written communication and report-writing abilities.
- High attention to detail and accuracy.
- Strong organizational and time management skills.
- Ability to manage multiple cases simultaneously under tight deadlines.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
- Familiarity with HRIS and case management systems (e.g., EthicsPoint/Navex) (preferred).
- In-depth understanding of HR policies, procedures, and best practices.
- Working knowledge of federal, state, and local employment laws (e.g., Title VII, ADA, FMLA, FLSA).
- Knowledge of workplace investigation protocols and documentation standards.
- Understanding of data privacy and confidentiality requirements (e.g. HIPAA).
- Awareness of diversity, equity, and inclusion principles in workplace investigations.
- Ability to remain neutral, objective, and professional in sensitive situations.
- Ability to handle confidential information with discretion and integrity.
- Ability to analyze complex situations and make sound, evidence-based recommendations.
- Ability to build trust and collaborate effectively with cross-functional teams.
- Ability to adapt to changing priorities and evolving organizational needs.
- Ability to handle sensitive and confidential information.
- Capacity to remain calm and professional under pressure.
Education/Training and Experience Requirements:
- Bachelors degree in Human Resources, Business Law, or related field, or equivalent work experience required.
- 3+ years of experience in HR investigations, employee relations, or compliance.
- Experience in healthcare (preferred).
- Strong knowledge of employment law, HR policies, and investigation procedures.
Licenses & Certifications
- PHR, SHRM-CP, or SHRM Workplace Investigations (preferred)
Job Tags
Part time, Work experience placement, Work at office, Local area, Monday to Friday, Weekend work, Afternoon shift, 1 day per week,