Job Description
About Holiday Inn Express - George, WA Located just off I-90 near the Gorge Amphitheatre, Holiday Inn Express - George serves as the premier hospitality destination in Central Washington for concertgoers, leisure travelers, and business guests. Our hotel offers modern accommodations, complimentary hot breakfast, a fitness center, and convenient access to local wineries, outdoor recreation, and the Columbia River. As part of the IHG Hotels & Resorts family, we are dedicated to delivering exceptional guest experiences while maintaining the highest standards of service and hospitality.
Position: Night Auditor Are you friendly, detail-oriented, and able to work in a fast-paced environment? The Night Auditor plays a key role in ensuring smooth overnight operations, attending to guest needs-including registration, checkout, and cashiering-and ensuring daily financial reports are accurate and complete.
Benefits - $16.50/hour
- Travel Discounts (IHG Brand Family)
- Sick Pay
- Medical/Vision/Dental Insurance for Full-Time Employees (after 90 days)
Responsibilities - Review all guaranteed arrivals and verify that all credit cards are valid by running numbers not already in-house
- Check in and check out guests efficiently and courteously
- Explain and provide any promotional items to each guest checking in
- Respond promptly to guest inquiries or complaints and offer alternate solutions when appropriate
- Complete nightly audit procedures to balance daily revenue and reconcile accounts
- Cover other hotel areas as needed, including breakfast setup, lobby upkeep, or guest assistance
- Document guest accidents or incidents using the appropriate report forms
- Record maintenance issues and safety concerns in the maintenance log
- Maintain a clean, organized, and professional front desk area
- Take the initiative to greet guests in a friendly and welcoming manner
- Ensure compliance with all IHG brand and company policies
- Perform other duties as assigned
Qualifications - High School Diploma/GED required
- Previous hospitality or customer service experience preferred
- Strong attention to detail and organization skills
- Experience handling cash, credit card procedures, and basic math concepts
- Proficient in multitasking and problem-solving
- Ability to work independently with minimal supervision
- Availability to work overnight shifts, weekends, and holidays
*We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression
Job Tags
Full time, Local area, Night shift, Weekend work,