Customer Success Manager Job at United Wholesale Mortgage, Pontiac, MI

UEhybkJ4N09vdnlQaWtyL1lzTGwyN2trWVE9PQ==
  • United Wholesale Mortgage
  • Pontiac, MI

Job Description

Job Description

Job Description

Overview

Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.

It’s no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It’s at the very heart of how we treat each other, our clients and our community. Whether it’s providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.

From the team member that holds a door open to the one that helps guide your career, you’ll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you’ll be welcomed here. Accepted here. And empowered to Be You Here.

More reasons you’ll love working here include:

  • Paid Time Off (PTO) after just 30 days
  • Additional parental and maternity leave benefits after 12 months
  • Adoption reimbursement program
  • Paid volunteer hours
  • Paid training and career development
  • Medical, dental, vision and life insurance
  • 401k with employer match
  • Mortgage discount and area business discounts
  • Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
  • Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon 
  • Gourmet cafeteria featuring homemade breakfast and lunch
  • Convenience store featuring healthy grab-and-go snacks
  • In-house Starbucks and Dunkin
  • Indoor/outdoor café with Wi-Fi

Responsibilities

  • Building and maintaining long-term relationships with broker accounts in all 50 states
  • Training and educating brokers on UWM's Easiest Application System Ever (EASE), programs, products, guidelines and processes
  • Acting as your clients’ go-to resource for guidance and solutions
  • Delivering up-to-the-minute information about the latest products, resources and industry updates
  • Championing your brokers and striving to make every loan a success story
  • Monitoring the performance of accounts in your pipeline
  • Building and managing a strong pipeline of loans to meet and exceed sales goals

Qualifications

Must Have Qualifications:

  • High school diploma or equivalent
  • Mininum one year of experience in mortgage sales as loan officer, mortgage banker or wholesale account executive
  • OR minimum one year of relationship based sales experience
  • Understanding the difference between retail and wholesale lending
  • Proven success in building business relationships
  • Confident communication skills and professionalism over the phone and face to face
  • Proficiency with technology including Microsoft Office, CRM's and the ability to multi-task
  • Ability to take feedback and be coached up with the desire to get better every day
  • Hard workers who take accountability for their actions
  • Self-motivated with a strong work ethic and a positive attitude

Nice To Have Qualifications:

  • Knowledge of the mortgage industry with previous experience working for a retail or wholesale mortgage lender
  • Inside sales and / or phone sales experience
  • A passion for the mortgage industry
  • Previous in a business to business sales model
  • A desire for a six figure income and motivated to work in a competitive sales environment

NOTE : This is an inside account executive position based in Pontiac, Michigan. Candidates must reside or be able to relocate to the metro Detroit area. We are not currently seeking outside account executives. Our account executive's work a 10:00am to 7:00pm schedule with a one-hour lunch.

Job Tags

Full time, Work at office, Relocation,

Similar Jobs

Amazing Seasun Games

Creative Services 2D Artist / Illustrator Job at Amazing Seasun Games

 ...domestic publishing, development and design teams to support the production of diverse marketing and social media focused assets; Illustrate and paint-up a wide range of subject matter including characters, Strikers, props, environments, FX and UI elements. Design... 

ICON Strategic Solutions

CRA II- Immunology/Cross TA - FSP Job at ICON Strategic Solutions

Job Description ** Must have at least 1.5 years of independent monitoring experience** Works on Immunology/ multi TA Clinical Trials Quality of life focus with Regional Travel Demonstrated leadership, through involvement in specific initiatives when needed,...

Honda North America

Data Analysis and Simulation Co-op/Intern- Summer 2026 Job at Honda North America

 ...Data Analysis and Simulation Co-op/Intern- Summer 2026 This job description reflects potential openings for the Summer 2026...  ...offers both single and multi-semester co-ops and internships. College students must apply to the requisition pertaining to their major and semester... 

Florida State Jobs

EDUCATION AND TRAINING SPECIALIST - 64051177 Job at Florida State Jobs

 ...Education And Training Specialist - 64051177 The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website. Requisition No: 849979 Agency: Department of Health Position Number: 64051177 Salary: $1531.21 Bi-Weekly... 

Saint Lukes

Diagnostic and Interventional Radiology Openings - Saint Luke's - Kansas City, MO (Kansas City) Job at Saint Lukes

 ...multidisciplinary tumor boards and opportunities to be embedded in multispecialty clinics. ~ Our department is equipped with state-of-the-art Siemens imaging technology, IT infrastructure, and Epic EMR. ~ Support staff includes dedicated IR techs, nurses, IR APPs, and nurse...