🌟 Client Success Manager
📍 Chicago, IL | 🏢 Hybrid | 💼 Full-Time
At Sprocket Sports , we’re building the operating system for youth sports — and we’re looking for a Client Success Manager (CSM) who’s passionate about building relationships, solving problems, and helping mission-driven organizations thrive.
About Sprocket
Sprocket Sports is a fast-growing technology company based in Chicago and a national leader in the youth sports space. Our software and services help clubs streamline operations, reduce costs, and grow faster — so they can focus on what really matters: kids playing sports. We’re also proud to be a certified Great Place to Work® 2024 , with a culture that balances high standards, accountability, and fun.
What You'll Do
As a CSM, you’ll own a portfolio of youth sports clubs and act as their day-to-day partner, providing hands-on technical support, strategic guidance, and helping them maximize the value of the Sprocket platform. You’ll lead regular check-ins, manage renewals, and proactively solve problems before they become issues.
This is a high-impact role where you’ll work cross-functionally with our Sales, Product, and Implementation teams to create raving fans.
Here’s what that looks like:
What We’re Looking For
You’ve been in a customer-facing role and know what it takes to build trust, drive outcomes, and keep things moving. Maybe you’ve worked in tech or SaaS — or maybe not. What matters most is that you’re proactive, a problem solver, organized, and motivated to help customers succeed.
Why Join Us?
✅ Certified Great Place to Work® 2024
🤝 Mission-driven team with a big vision
🚀 Fast-growing startup with room to grow
💼 Competitive salary + equity
📊 401(k) with company match
🩺 Comprehensive medical and dental
🎉 A culture built on Higher Standards, Greater Accountability, and More Fun
...you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing whats right for pets, people and our...
Job Description Description Summary: The Physical Therapist has the responsibility and accountability for assessing, planning, evaluating and implementing care for the patients assigned physical therapy. The Physical Therapist is responsible for adhering to all...
Overview: Social Worker / MSW I, Hospice Location: Entire SDO territory Position: Social Worker / MSW I Remote/Virtual Position... ...agency operation if required Must be a licensed driver who can travel to all business locations Our Investment in You Caring...
...open clogged drains, measure, cut, thread, bend, ream and install pipe and pipe fittings. Inspects high pressure, air, steam, water and gas systems to ascertain malfunctions. Assembles pipe sections, tubing, or fittings, using couplings, clamps, screws, bolts, cement,...
...Medical | Retirement About the Role: Were seeking skilled Drywall Professionals for exciting projects in select U.S cities. We... ...! As a drywall professional, youll be responsible for the installation and finishing of drywall on commercial, industrial and civil...