Job Description

Tech Lovers Wanted! Join Our Royal Oak, MI Team as a Cell Phone Repair Technician Are you passionate about technology and eager to face new challenges? UBREAKIFIX in Royal Oak, MI is looking for a Cell Phone Repair Technician to join our dynamic, forward-thinking team. Here, we prioritize innovation, teamwork, and delivering top-tier customer satisfaction. • In this hands-on role, you'll be at the heart of our service—diagnosing and repairing devices with precision, and ensuring every customer leaves with confidence in their tech. Your expertise will directly impact the experience of our clients, making you a key player in our success. Responsibilities:

• Diagnose and repair hardware and software issues on various cell phone models.
• Provide exceptional customer service by addressing customer inquiries and concerns professionally.
• Maintain accurate records of repairs, parts used, and services provided.
• Stay updated on the latest cell phone technology trends and repair techniques.
• Ensure all repairs meet quality standards and are completed in a timely manner.

Qualifications:

• Proven experience in cell phone repair or a related field is preferred but not required; we are willing to train the right candidate.
• Strong interest in consumer electronics and a passion for staying updated with the latest technology.
• Excellent customer service skills with a focus on creating positive interactions.
• Reliable, with a strong work ethic and high level of execution in all tasks.
• Demonstrated humility and a willingness to learn and grow within the role.

About Company: ubreakifix offers fast, reliable repairs for smartphones, tablets, computers, and more. Whether you need a same-day repair for your iPhone, Samsung Galaxy, Mac, iPad, or other electronics, our expert technicians are here to help. As an authorized partner for Google and Samsung, we provide certified repairs for Pixel and Galaxy devices. Founded in 2009, we serve Michigan, Kentucky, Ohio, Arkansas, Indiana, and Illinois. We also sell accessories like cases, screen protectors, and chargers. We’re committed to quality repairs and supporting our team!

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