Job Description

We are partnering with a toprated BPO to recruit Albanianspeaking Content Moderators for onsite positions in Thessaloniki Greece.

Job Opportunity: Content Moderator

Location: Thessaloniki Greece

Work Model: Onsite

Employment Type: Fulltime Type: Fulltime

Responsibilities:

• Review diverse content including videos news stories still pictures political ads and social media profiles
• Evaluate content based on appropriateness level of violence sexual content and political transparency
• Apply content policies to digital content and consistently execute handling procedures
• Accurately enforce clients terms of use by identifying subtle differences in digital communication
• Actively participate in employee assistance programs program reporting initiatives and training to foster employee wellbeing
• Escalate any changes that may impact performance through appropriate channels to maintain required KPIs
• Adhere to security measures confidentiality and project requirements related to work

Requirements:

• Fluent English (C1) and Albanian (C1) with emphasis on excellent grammar skills
• Preferred experience in BPO/contact center/content moderation
• Ability to tolerate sensitive content including topics such as child exploitation and abuse animal torture gang violence murder and hate speech
• High school diploma or equivalent
• Strong interpersonal verbal and written communication skills along with empathy
• A high affinity and cultural awareness of the political and social situation in the country/region of the supported language
• Ability to pass a criminal background check
• EU Passport holder with residency in Greece (no visa sponsorship available)

Offer:

• Competitive remuneration package based on experience skills and performance
• Shifts within 24/7 hours of operation
• Relocation support
• Wellness coaching sessions to ensure awareness of wellness resources and job adjustment
• Dynamic and creative team with a positive and friendly atmosphere
• Supportive work environment with excellent employee reviews
• Guidance and tools to reach your full potential
• Private health and life insurance
• 85 monthly meal vouchers

contact centers,high school diploma or equivalent,supportive work environment,skills,verbal communication skills,friendly atmosphere,bpo,contact center experience,albanian,content moderation,support analysts,atmosphere,communication skills,wellness coaching,life insurance,digital,dynamic team player,communication,written communication skills,albanian language,interpersonal skills,empathy,bpo experience,wellness,affinity,residency in greece,shift work experience,health insurance,eu passport holder,reviews,grammar skills,fluent english,coaching,relocation support,cultural awareness

Job Tags

Full time, Work experience placement, Relocation package, Gangs, Shift work,

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