AI QA & Infrastructure Engineer Job at Aidaly, San Francisco, CA

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  • Aidaly
  • San Francisco, CA

Job Description

About Aidaly

At Aidaly, we believe family caregivers are the future of healthcare and the backbone of our economy. In-home care is the fastest-growing segment of healthcare, and Aidaly is pioneering a paradigm shift by activating the largest workforce in America to meet the needs of an aging population. We’re scaling rapidly across the U.S. Join us!

What You'll Do

  • Design and execute manual and automated test plans across Aidaly’s web, mobile, and AI-driven products.
  • Develop test cases, regression tests, and bug tracking workflows to proactively catch issues before launch.
  • Test AI-assisted features (e.g., dynamic caregiver communications, automated documentation flows) for accuracy, relevance, and experience quality.
  • Create and maintain testing environments that simulate real-world caregiver and ops team behaviors.
  • Identify root causes of issues quickly and collaborate with Product and Engineering to drive resolutions.
  • Define and track quality metrics , creating a feedback loop to improve system reliability and caregiver experience.
  • Participate actively in sprint planning and product reviews , serving as a champion for testing, quality, and user empathy.
  • Continuously improve QA processes by recommending and implementing new tools, frameworks, and automation methods.

Who You Are

  • 3–5 years experience in software quality assurance, QA engineering, or equivalent roles.
  • Strong manual testing skills with a demonstrated interest in growing automated test coverage.
  • Familiar with QA tools and frameworks such as Selenium, Cypress, Playwright, or equivalent.
  • Deep understanding of AI/ML systems or experience testing non-deterministic outputs (bonus if you’ve worked with LLMs, AI APIs, or recommendation systems).
  • Analytical, detail-oriented, and passionate about building seamless user experiences.
  • Exceptional communicator — able to write clear bug reports, escalate effectively, and advocate for users internally.
  • Comfortable in fast-paced, ambiguous startup environments where priorities evolve rapidly.
  • Mission-driven: excited to build tools that improve lives for families and caregivers.

If you're the type of person people naturally depend on for support; honest, consistent, calm under pressure, and solution-focused - WE WANT YOU!

What We Offer

  • Competitive salary + performance bonuses based on KPIs.
  • Health, dental, and vision insurance.
  • Paid time off and holidays.
  • 401K (starting Q3 2025)
  • High-autonomy, high-impact role — true domain ownership.
  • Quarterly off-sites, trainings, and team building experiences.
  • Opportunity to build something transformative for millions of American families.

Job Tags

Full time, Shift work,

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